Privacy Policy
MSM Solar LLC ("MSM Solar", "we", "us") installs, services and expands solar energy systems across the Florida Panhandle. This policy explains what information we collect through msmsolarllc.com, how we use it, and the choices you have.
Information you give us
When you request a quote or a service call through the form on our site, we collect the details you enter:
- Your name, phone number and email address
- The property address, so we can confirm we serve your area
- The service you need, whether you own the home, your approximate monthly electric bill and the age of your roof
- Anything you choose to write in the message box
If you call or email us, we keep the details you share in that conversation.
Information collected automatically
Like most websites, our hosting provider and site software record basic technical data such as your IP address, browser type and the pages you visit. The site loads fonts from Google Fonts, which receives your IP address when a page loads. Our site may set cookies needed for it to work and for spam protection on the contact form.
How we use your information
- To reply to your request, prepare a quote or schedule a site visit or service call
- To provide, maintain and support a system we install or service for you
- To keep records required for permits, warranties, utility interconnection and accounting
- To keep the website secure and working properly
We do not sell your personal information.
Who we share it with
We share information only when it is needed to do the work you ask for or to meet legal requirements, for example with equipment manufacturers for warranty registration, with your utility or local building department for permits and interconnection, and with service providers who host our website and email. These providers may only use your information to provide their service to us.
How long we keep it
We keep quote requests for as long as we need them to follow up with you, and customer records for as long as your system is under our care or as the law requires.
Your choices
You can ask us to show you the personal information we hold about you, correct it, or delete it where we are not required to keep it. You can also ask us to stop contacting you at any time.
Children
Our services are for property owners, and our site is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
If we change this policy, we will post the new version on this page with a new "last updated" date.
Contact us
MSM Solar LLC
Phone: (850) 737-5197
Email: Office@MSMSolarLLC.com
Or use our contact page.